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BeyondBeds.com where your satisfaction is our highest priority.
BeyondBeds.com is an online retailer of high quality products since October 2005. We pride ourselves in knowing everything there is to know about the products we offer, unlike many larger online retailers their customer service people often never see, touch, test or use, many of the products they sell. Therefore, justifiably, they may not be in the best position to answer some of your product questions intelligently.
Many of the bed and accessory products we offer require a knowledgeable sales person to explain their relative benefits and make intelligent recommendations. All products available on Beyondbeds.com have been tested by us for comfort, durability and quality. We choose to continue to offer only those products we feel have fit our customers needs and expectations. Our products have stood the test of time with our existing customers and we have been selling many of them since our inception in 2005.
Our in-depth product knowledge enables us to answer questions intelligently and informatively to help guide you in making a decision as to what product might fit your requirements and expectations. We can make recommendations based on your needs. Have a question? Call us toll free at (888) 774-4046 or e-mail us and one of our "non commissioned" sales staff will be more than happy to respond to your inquiry. We love talking to our customers and feel it is important that you know who we are and that we are here to help you choose the product(s) that are best for you.
We offer some of the most respected and trusted names in the bedding industry, known worldwide for consistently maintaining quality and innovation - and because we are an authorized retailer of all the brands we sell, our products are backed by the manufacturer's warranty. We understand our role as a retailer and will help facilitate any warranty issue with the manufacturer on your behalf. We encourage our customers, should you have a warranty issue to contact us first.
Many manufacturers will not honor their warranties for products purchased from non-authorized online marketplaces, simply because they don’t have control of where these unauthorized sellers are getting the product from, how it was stored or if it was a returned or use item being resold. When you buy from BeyondBeds.com, you can be 100% sure that all manufacturer warranties will be honored because we are an authorized dealer of all the products we offer.
Our product line includes products from some of the world's most innovative bedding companies, including manufacturers with patented technologies that maintain exclusive patents and trademarks on unique product design and construction. BeyondBeds.com maintains a policy of ethics*. That is, we provide what we promise. Our products stand on their own merits*. We need not compare or be critical of other product lines in order to establish our credibility. Our focus is on your satisfaction with both product and service. Your trust, continued satisfaction, and positive recommendations to your friends, family and associates are our primary goals.
Clearly specified pricing for all our products is another important part of our ethical business conduct. Unlike some other online retailers, we never bait our customers with marked up prices that are slashed to the actual current price or in many cases the (MAP) minimum advertised price. What’s more, we provide FREE SHIPPING for all our products, so the price you see is the price you'll pay - always! If you're a New York resident, you do have to pay NY sales tax.
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*ethics: "the rules or standards governing the conduct of the members of a profession; a principle of right or good conduct." (American Heritage Dictionary) *merits: "value, excellence, superior quality." (American Heritage Dictionary)
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